Privacy Policy

Safeguarding your personal information is our top priority. This Privacy Declaration pertains to, Gray & Creech Inc., and governs the collection and utilization of data. Throughout this Privacy Policy, when we refer to Gray & Creech Inc., it includes and Gray & Creech. Gray & Creech’s website offers Office, IT, and Security Solutions. By utilizing the Gray & Creech website, you signify your consent to the data practices outlined in this statement.

Gathering of Your Personal Information

To enhance our ability to provide you with the products and services we offer, Gray & Creech may collect personally identifiable information, such as:

  • First and Last Name
  • Street Address
  • Email Address
  • Phone Number
  • Equipment ID

We don’t gather any personal information about you unless you provide it to us voluntarily. However, you may need to furnish specific personal details when using certain products or services, including creating an account; subscribing to special offers from selected third parties; contacting us via email; submitting your credit card or payment information for product and service orders. We will use this information primarily for communication related to the services and products you’ve requested. We may also collect additional personal or non-personal data in the future.

Utilization of Your Personal Information

Gray & Creech collects and utilizes your personal information to facilitate the operation and delivery of requested services.

Gray & Creech may also use your personally identifiable information to notify you about other products or services available from Gray & Creech and its affiliates.

Sharing Information with Third Parties

Gray & Creech does not sell, rent, or lease its customer lists to third parties.

We may share data with trusted partners to assist in statistical analysis, send email or postal mail, offer customer support, or arrange deliveries. These third parties are strictly prohibited from using your personal information except to provide services to Gray & Creech, and they are obligated to maintain the confidentiality of your data.

Gray & Creech may disclose your personal information without prior notice when required by law or in good faith belief that such action is necessary to: (a) comply with legal processes or laws; (b) protect and defend the rights or property of Gray & Creech; and/or (c) safeguard the personal safety of Gray & Creech’s users or the public under exigent circumstances.


Gray & Creech may monitor the websites and pages visited by our users within Gray & Creech to identify popular services. This data is employed to deliver personalized content and advertising to customers interested in specific subjects.

Automatically Collected Information

Gray & Creech may automatically collect information about your computer’s hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This data is used for service operation, maintenance, and generating general usage statistics for the Gray & Creech website.

Security of Your Personal Information

Gray & Creech employs security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL Protocol to safeguard personal data during transmission to other websites, such as credit card numbers.

While we strive to protect your personal information, please acknowledge that no data transmission over the Internet or wireless networks can be guaranteed 100% secure. The inherent limitations of the Internet may be beyond our control.

Right to Deletion

Upon receiving a verifiable request from you, subject to certain exceptions, we will:

  • Delete your personal information from our records.
  • Instruct service providers to delete your personal information from their records.

Please note that we may not be able to fulfill requests to delete personal information in cases where it is necessary for purposes such as transaction completion, security, debugging, legal compliance, internal use, or research in the public interest.

Children Under Thirteen

Gray & Creech does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen years old, please seek permission from a parent or guardian before using this website.

Email Communications

Gray & Creech may occasionally contact you via email for announcements, promotional offers, alerts, confirmations, surveys, or general communications.

Changes to this Statement

Gray & Creech reserves the right to modify this Privacy Policy. We will notify you of significant changes by sending an email to the primary address in your account, posting a prominent notice on our website, and updating privacy information. Your continued use of the website and/or services after such modifications will indicate your acknowledgment and acceptance of the revised Policy.

Contact Information

Gray & Creech values your questions or comments regarding this Privacy Statement. If you believe Gray & Creech has not adhered to this Statement, please contact us at:

Gray & Creech Inc. 16 Oak Branch Drive, Suite B Greensboro, North Carolina 27407-2119

Email Address: Telephone Number: 866-561-2325

Effective as of October 07, 2023