Learn how imaging, IT, and security solutions can keep your business running smoothly all year long.

To stay competitive in today’s fast-paced business world, it’s crucial to boost your office productivity. And one of the best ways to accomplish this is to address and minimize downtime. Not sure how to reduce downtime? We’ve got you covered. Here are three key focus areas to increase business productivity in 2025.

 

1. Imaging Solutions: Your Business Productivity Just Got Better

Downtime due to printer and copier errors can create significant delays in an office environment. In fact, IT and support departments spend about 15% of their work time fixing printer connection and print software compatibility issues. This doesn’t account for downtime caused when office staff are unable to print or make copies.

When it comes to business productivity solutions, equipment reliability is essential. That’s why we partner with industry-leading manufacturers, such as Xerox, Sharp, and HP. In fact, HP recently conducted a test in which they printed 2.4 million pages across 13 devices without a single misfeed. This is a clear example of how dependable machines can keep operations running smoothly for your company.

Equally important is partnering with an imaging solutions provider that offers reliable service and timely support. Gray & Creech is proud to offer an industry-leading response time and a high first-call resolution rate, so that we can help you reduce disruptions.

Ready to increase business productivity and uptime?

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IT management

2. IT Solutions: Minimize Downtime with Proactive IT Management

In today’s business environment, tech issues impact everything. From lost data to reduced production, your office efficiency can suffer. This means lost productivity, lost business — and lost dollars. Recent research by the Ponemon Institute found that the average cost of downtime has reached as high as $9,000 per minute for large companies.

Many IT and cybersecurity issues that can create downtime.

  • Network outages
  • Employee error
  • Improperly installed hardware
  • Out-of-date software
  • Bugs
  • Backup failures
  • Security breaches
  • And more

Therefore, it’s crucial to ensure that your IT network management solutions are in tip-top shape.

Investing in managed IT services is a smart way to prevent unnecessary issues, act quickly when problems arise, and ultimately increase business productivity. Gray & Creech’s proactive IT support team works to stay on top of any potential issues before they cause you a headache.

Keep in mind that many hazards and security gaps can go undetected until a problem arises. Don’t let this happen to you! Contacting Gray & Creech for an IT assessment will reassure you that your systems are secure and operating at peak performance — and provide clear insights into any areas in need of improvement.

This way, you can stay confident knowing you’ve reduced your vulnerability to a cyberattack or other security issue.

3. Security Solutions: Fix Physical Security System Flaws in Your Workplace

Physical security issues can also create downtime in several ways. In the event of an actual security breach, your office may be forced to lock down or temporarily shutter operations.

The good news is that you can take several proactive steps to steer clear of security threats with security office solutions, which is especially crucial for productive businesses.

  • Implement access control measures: Limit access to sensitive areas by requiring key cards or badges and invest in a robust, local security system. 
  • Make employee education and awareness a top priority: Develop clear policies and train employees on how to protect sensitive materials and report suspicious activity.
  • Conduct periodic physical safety audits: Pinpoint and address vulnerabilities before it’s too late by evaluating your technology security, fire extinguishers, and emergency exits.
  • Install security cameras to alert about unwanted intrusions and to identify the intruder to authorities. Modern facial recognition camera technology can also alert you to a specific person of interest the moment they come on your property, helping to give early notice to your team.

It’s also important to note that precautionary measures can require a significant amount of personnel hours, which can hinder your efforts to increase business productivity. This is where the power of automation comes into play. For example, a registration kiosk can save time on background checks (e.g., sex offenders, restraining orders, etc.). And an entry doorbell can prevent bottlenecks at the receptionist’s desk.

To get maximum reassurance and protection against theft and break-ins, consider working with a trusted leader in security solutions. G&C partners with Verkada and other top security providers to give you state-of-the-art hardware you can count on.

Increase Business Productivity in 2025 with Gray & Creech

Why let a flawed machine or slow poor supplier response disrupt your office productivity when you can gain peace of mind with a top local supplier like Gray & Creech Office Solutions?

With 100+ years of experience in the industry, Gray & Creech provides Security, IT, and Managed Print Solutions throughout the Triad and Triangle areas of North Carolina — and beyond — with award-winning support.

 

Ready to take your business productivity to the next level in 2025?

Contact Gray & Creech TODAY.